stakeholder 1

Public Sector

Public Sector

Public Sector

Who are they?

All wings of the State (Legislature, Executive and Judiciary) and agencies and bodies under them. It also includes statutory companies and institutions and bodies which perform government functions i.e, welfare delivery to the public at scale.

What do they do?

Regulates, provides funding for, innovates, and contributes to the wide-scale implementation of DPI.

Examples

GovTech, which is in-charge of implementing Smart Nation and Digital Government Office, is a statutory board of the Government of Singapore.

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Law

Policy

Technical Standard

Operational Guideline

PRINCIPLE 1: Build for inclusion, accessibility, and equity

Operational Guidelines

Codify integration of technology with offline architectures and processes

P1.T1/O

This involves building the infrastructure to provide for the integration of digital systems with traditional infrastructures by designing frameworks that leverage pre-existing offline architectures. This can also take the form of network policies to mandate alternate access points to the services that the digital system provides, or guiding strategy documents for the DPI to be built for easier access and meaningful engagement.

Rationale

The growing digital divide with the lack of basic digital literacy causes barriers to access, particularly for low-income and marginalised communities. Both system design and codification of operational policies around DPI need to account for these barriers to solve inclusive and equitable access to critical public infrastructure in the digital era.

Practice

India:

ABDM: Allows for an assisted mode and offline mode for the creation of Health ID and Digital Personal Health Records.

Estonia:

X-Tee: Estonia’s digital identity regime has the provision for users to hold a physical ID card.

Stakeholders

PUBLIC SECTOR

PRIVATE SECTOR

DEVELOPMENT ACTORS

Lifecycle

CONCEPTION

DEVELOPMENT

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PRINCIPLE 2: ADHERE TO

PRIVACY AND SECURITY STANDARDS

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Law

Implement notice and consent mechanisms for the collection, use, and sharing of personal data

P2.T1/L

This entails a combination of technological solutions and policy frameworks. Laws must mandate the communication of clear and understandable details on the specific types of data being collected, the intended uses of the data, the duration of data retention, and the entities with whom the data may be shared. This is supplemented by user-friendly interfaces and interfaces to present privacy notices in a clear and accessible manner.

Rationale

The establishment of these mechanisms in DPI empowers individuals with information on how their data is being collected, processed, and shared within the ecosystem, and enables them to exercise them to maintain control over their personal information.

Practice

India:

ABDM: Clause 11.1 of ABDM’s Health Data Management Policy emphasises on a consent-based approach that aligns with existing legal requirements.

Estonia:

X-Tee: The Personal Data Protection Act 2018 is legislation designed to protect individuals' fundamental rights and freedoms concerning the processing of their personal data, with a special emphasis on the right to privacy.

Stakeholders

PUBLIC SECTOR

PRIVATE SECTOR

DEVELOPMENT ACTORS

CSOs and END USERS

Lifecycle

DEVELOPMENT

DEPLOYMENT

PRINCIPLE 3: Promote collaboration
and co-creation towards and public benefit

Policy

Establish codified consultation processes for developments within the DPI

P3.T1/P

These take the form of processes such as public notifications on official websites, open forums, online surveys, or structured consultations with specific stakeholder groups. Codification in this regard fosters a structured approach to gathering input, conducting impact assessments, and incorporating feedback into decision-making.

Rationale

Public notices and proactive consultations throughout the lifecycle of DPI serve as a means to engage the larger community and help create a structured and accountable framework that promotes openness, transparency, and stakeholder inputs on potential concerns with any developments in the system. This ensures that the decision-making process is not confined to a select few.

Practice

India:

ONDC: ONDC holds frequent meetings with network participants that are a part of the user council to discuss crucial policy developments, and publish a summary of proceedings for all meetings.

Estonia:

X-Tee: The Bills Information System (EIS) is a digital platform in Estonia for inter-institutional document coordination, government and parliamentary submission, and public consultations, allowing public tracking of drafts, document searching, and participation in the legislative process.

Stakeholders

PUBLIC SECTOR

PRIVATE SECTOR

OPEN-SOURCE COMMUNITIES

DEVELOPMENT ACTORS

CSOs and END USERS

Lifecycle

CONCEPTION

DEVELOPMENT

ADAPTATION

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Principle 4: Ensure transparency and accountability with appropriate

grievance redressal mechanisms

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Policy

Publish DPI vision and strategy documents resulting from expert deliberation

P4.T1/P

This entails publishing DPI vision and strategy documents which serve as guiding frameworks that outline the goals, objectives, and approaches adopted for the development, management, and operation of essential public infrastructure. These documents encapsulate the collective wisdom and expertise of experts involved in their formulation, reflecting the challenges, opportunities, and desired outcomes for DPI.

Rationale

Publication of these vision and strategy documents via websites and other accessible channels provides all stakeholders access to the rationale behind policy decisions and the intended impact of DPI. This helps build public trust and facilitates external oversight and evaluation by independent experts, civil society organisations, or researchers to assess progress, identify gaps or challenges, and provide evidence-based recommendations for improvement.

Practice

India:

ONDC: The ONDC strategy paper provides an overview of the context, principles, and components of the Network.  It highlights the benefits of ONDC for different stakeholders in the digital commerce ecosystem and its potential impact. The paper aims to gather input and perspectives to shape the design and principles of ONDC, fostering a collaborative approach towards its development. 

ABDM: The ABDM ecosystem operates with a larger strategy document published by NITI Aayog in 2018, as well as the ABDM strategy overview that provides details on the larger scope of the DPI.

Stakeholders

PUBLIC SECTOR

CSOs and END USERS

Lifecycle

DEPLOYMENT

Filter By:

all

Law

Policy

Technical Standard

Operational Guideline

PRINCIPLE 1: Build for inclusion, accessibility, and equity

Operational Guidelines

Codify integration of technology with offline architectures and processes

P1.T1/O

This involves building the infrastructure to provide for the integration of digital systems with traditional infrastructures by designing frameworks that leverage pre-existing offline architectures. This can also take the form of network policies to mandate alternate access points to the services that the digital system provides, or guiding strategy documents for the DPI to be built for easier access and meaningful engagement.

Rationale

The growing digital divide with the lack of basic digital literacy causes barriers to access, particularly for low-income and marginalised communities. Both system design and codification of operational policies around DPI need to account for these barriers to solve inclusive and equitable access to critical public infrastructure in the digital era.

Practice

India:

ABDM: Allows for an assisted mode and offline mode for the creation of Health ID and Digital Personal Health Records.

Estonia:

X-Tee: Estonia’s digital identity regime has the provision for users to hold a physical ID card.

Stakeholders

PUBLIC SECTOR

PRIVATE SECTOR

DEVELOPMENT ACTORS

Lifecycle

CONCEPTION

DEVELOPMENT

Tool

1

Tool

2

Tool

3

Tool

4

PRINCIPLE 2: ADHERE TO

PRIVACY AND SECURITY STANDARDS

Tool

1

Tool

2

Tool

3

Tool

4

Tool

5

Tool

6

Tool

7

Law

Implement notice and consent mechanisms for the collection, use, and sharing of personal data

P2.T1/L

This entails a combination of technological solutions and policy frameworks. Laws must mandate the communication of clear and understandable details on the specific types of data being collected, the intended uses of the data, the duration of data retention, and the entities with whom the data may be shared. This is supplemented by user-friendly interfaces and interfaces to present privacy notices in a clear and accessible manner.

Rationale

The establishment of these mechanisms in DPI empowers individuals with information on how their data is being collected, processed, and shared within the ecosystem, and enables them to exercise them to maintain control over their personal information.

Practice

India:

ABDM: Clause 11.1 of ABDM’s Health Data Management Policy emphasises on a consent-based approach that aligns with existing legal requirements.

Estonia:

X-Tee: The Personal Data Protection Act 2018 is legislation designed to protect individuals' fundamental rights and freedoms concerning the processing of their personal data, with a special emphasis on the right to privacy.

Stakeholders

PUBLIC SECTOR

PRIVATE SECTOR

DEVELOPMENT ACTORS

CSOs and END USERS

Lifecycle

DEVELOPMENT

DEPLOYMENT

PRINCIPLE 3: Promote collaboration
and co-creation towards and public benefit

Policy

Establish codified consultation processes for developments within the DPI

P3.T1/P

These take the form of processes such as public notifications on official websites, open forums, online surveys, or structured consultations with specific stakeholder groups. Codification in this regard fosters a structured approach to gathering input, conducting impact assessments, and incorporating feedback into decision-making.

Rationale

Public notices and proactive consultations throughout the lifecycle of DPI serve as a means to engage the larger community and help create a structured and accountable framework that promotes openness, transparency, and stakeholder inputs on potential concerns with any developments in the system. This ensures that the decision-making process is not confined to a select few.

Practice

India:

ONDC: ONDC holds frequent meetings with network participants that are a part of the user council to discuss crucial policy developments, and publish a summary of proceedings for all meetings.

Estonia:

X-Tee: The Bills Information System (EIS) is a digital platform in Estonia for inter-institutional document coordination, government and parliamentary submission, and public consultations, allowing public tracking of drafts, document searching, and participation in the legislative process.

Stakeholders

PUBLIC SECTOR

PRIVATE SECTOR

OPEN-SOURCE COMMUNITIES

DEVELOPMENT ACTORS

CSOs and END USERS

Lifecycle

CONCEPTION

DEVELOPMENT

ADAPTATION

Tool

1

Tool

2

Tool

3

Tool

4

Tool

5

Principle 4: Ensure transparency and accountability with appropriate

grievance redressal mechanisms

Tool

1

Tool

2

Tool

3

Tool

4

Tool

5

Policy

Publish DPI vision and strategy documents resulting from expert deliberation

P4.T1/P

This entails publishing DPI vision and strategy documents which serve as guiding frameworks that outline the goals, objectives, and approaches adopted for the development, management, and operation of essential public infrastructure. These documents encapsulate the collective wisdom and expertise of experts involved in their formulation, reflecting the challenges, opportunities, and desired outcomes for DPI.

Rationale

Publication of these vision and strategy documents via websites and other accessible channels provides all stakeholders access to the rationale behind policy decisions and the intended impact of DPI. This helps build public trust and facilitates external oversight and evaluation by independent experts, civil society organisations, or researchers to assess progress, identify gaps or challenges, and provide evidence-based recommendations for improvement.

Practice

India:

ONDC: The ONDC strategy paper provides an overview of the context, principles, and components of the Network.  It highlights the benefits of ONDC for different stakeholders in the digital commerce ecosystem and its potential impact. The paper aims to gather input and perspectives to shape the design and principles of ONDC, fostering a collaborative approach towards its development. 

ABDM: The ABDM ecosystem operates with a larger strategy document published by NITI Aayog in 2018, as well as the ABDM strategy overview that provides details on the larger scope of the DPI.

Stakeholders

PUBLIC SECTOR

CSOs and END USERS

Lifecycle

DEPLOYMENT

Note: This tool is best viewed ON a desktop/laptop

Aapti Institute

37, Aga Abbas Ali Rd, Halasuru

Yellappa Chetty Layout, Sivanchetti Gardens Bengaluru, Karnataka 560042

For inquiries

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2024 Aapti All right reserved.

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Note: This tool is best viewed ON a desktop/laptop

Aapti Institute

37, Aga Abbas Ali Rd, Halasuru

Yellappa Chetty Layout, Sivanchetti Gardens Bengaluru, Karnataka 560042

For inquiries

Follow us

2024 Aapti All right reserved.

Privacy Policy

Terms of Service

Cookies Settings

Note: This tool is best viewed ON a desktop/laptop

Aapti Institute

37, Aga Abbas Ali Rd, Halasuru

Yellappa Chetty Layout, Sivanchetti Gardens Bengaluru, Karnataka 560042

For inquiries

Follow us

2024 Aapti All right reserved.

Privacy Policy

Terms of Service

Cookies Settings